Privacy Policy

1. Introduction

Gratzer Environmental Lab LLC (“GEL,” “we,” “us,” or “our”) is committed to protecting the privacy of our students and course participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By using www.gratzerlab.com or participating in our courses, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information only from students and course participants, including:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit/debit card details (processed securely by third-party payment processors).

• Course-Specific Information: Registration details, course preferences, and performance data (for certification courses).

• Photographs/Videos: With your consent (see Section 6).

We do not sell your personal information to third parties.

3. How We Use Your Information

We use your information to:

• Process course registrations and payments.

• Communicate with you about courses, updates, and administrative matters.

• Improve our services and Website.

• Comply with legal obligations (e.g., tax reporting).

4. How We Share Your Information

We do not share your personal information with third parties except:

• Payment Processors: To facilitate transactions (e.g., Stripe, PayPal, Venmo).

• Instructors: To ensure proper course delivery (limited to necessary information).

• Legal Compliance: If required by law or to protect our rights (e.g., fraud investigation).

5. Data Security

• We implement industry-standard security measures to protect your information.

• However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

6. Photography and Social Media

• We may take photographs or videos of you during courses for promotional or educational purposes (e.g., social media, Website, marketing materials).

• You may opt out of photography by notifying us in writing at least 48 hours before the course begins. Opting out will not affect your ability to participate in the course.

7. Cookies and Tracking Technologies

• We use cookies and similar technologies to enhance your experience on the Website (e.g., remembering login details, analyzing traffic).

• You can disable cookies in your browser settings, but this may limit certain features of the Website.

8. Third-Party Links

Our Website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for their privacy practices or content. Always review their privacy policies before providing information.

9. Children’s Privacy

Our courses and Website are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request a copy of your data.

To exercise these rights, contact us at patrick@gratzerlab.com.

11. Changes to This Policy

We may update this Privacy Policy at any time. Significant changes will be communicated via email or a notice on the Website. Continued use of the Website after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy, please contact:
Gratzer Environmental Lab LLC
📧 Email: patrick@gratzerlab.com
📞 Phone: 585-204-2052
🌐 Website: www.gratzerlab.com